Refund Policy

Due to the professional nature of consulting services, payments made for consultations, advisory services, workshops, assessments, or strategic engagements are generally non-refundable once the service has commenced.

Refund requests may be considered only under the following circumstances:

• Duplicate payment.
• Payment received for a service that cannot be delivered by Zeal Mobility Solutions.
• Cancellation initiated by Zeal Mobility Solutions before service commencement.

If a client cancels a confirmed engagement before work begins, any applicable refund will be subject to administrative charges as specified in the service agreement.

No refunds shall be provided for completed consulting sessions, delivered reports, customized business strategies, digital deliverables, training programs already attended, or services where substantial work has been performed.

Approved refunds, where applicable, will normally be processed within 7–14 business days through the original mode of payment.

For any concerns regarding payments or refunds, clients may contact our support team using the contact information provided on our website.